Customer Service Statement
At Axon Sports, your satisfaction is our first priority. Our Customer Service team is standing by, ready to answer your questions and guide you in utilizing and understanding the Computerized Cognitive Assessment Tool (CCAT). Our goal is to answer your questions immediately when you contact us weekdays between 8:00 am and 8:00 pm CST (except major holidays). If you contact us during non-business hours, we will strive to answer your questions within 48-hours. Should we be unavailable to immediately take your call or question, we will respond to your message or email as quickly as possible.
We offer three contact methods: phone, online live chat or email. Should we be unavailable to immediately take your call or question, we will respond to your message or email as quickly as possible.
Contact Methods
- Live Chat
- Phone
- 877-399-2966 (US and Canada)
- 01-800-681-9273 (Mexico)
- Address
- 2100 Stewart Avenue, Suite 201
- Wausau, WI 54401
- Vcard
- Click here
- Please use the form below or email us at: customerservice@axonsports.com
PLEASE NOTE: IF YOUR ATHLETE HAS SUFFERED A POTENTIAL BRAIN INJURY, PLEASE CONTACT A PHYSICIAN OR TAKE YOUR CHILD TO AN EMERGENCY ROOM IMMEDIATELY. AXON SPORTS CANNOT PROVIDE MEDICAL ADVICE OR HELP YOU INTERPRET THE RESULTS OF A CCAT BASELINE OR AFTER INJURY REPORT. ONLY A DOCTOR CAN INTERPRET TEST RESULTS OR DETERMINE WHETHER YOUR CHILD HAS SUFFERED A CONCUSSION OR ANY OTHER MEDICAL INJURY.
