FAQs

Frequently Asked Questions about Concussion Testing and Cogstate

FAQ Categories

  • About: Concussions
    • What is a concussion?
    • How does a concussive injury occur?
    • What actually happens in a concussion?
    • What advice is usually given to Athletes after a concussion?
    • What are the most common signs of concussion?
    • What are the most common symptoms of concussion?
    • Are concussions still assigned levels or grades of severity?
    • What do I do if I suspect that an Athlete has been concussed?
    • Is it okay for a newly concussed Athlete to sleep?
    • How does an Athlete know if he/she has or has had a concussion?
    • Does a normal CT or MRI scan mean that an Athlete is not concussed?
    • What is Second Impact Syndrome?
    • What is the Sport Concussion Assessment Tool (SCAT)?
    • What is the SCAT2?
  • About: Axon Sports and the CCAT
    • Who is CogState?
    • If I have CogState test data, do I have to migrate testing information to the Cogstate System or can I simply start fresh?
    • What is the difference between the Cogstate CCAT and the SCAT?
    • What is the Cogstate Computerized Cognitive Assessment Tool?
    • Is there scientific evidence to support the use of the Cogstate CCAT in concussion management?
    • Why does Cogstate recommend Baseline tests for all Athletes?
    • Why is it recommended that an Athlete complete an acceptable Baseline every year?
    • Why does the Cogstate CCAT need to know my dominant hand?
    • Does the Cogstate CCAT determine if an Athlete has suffered a concussion?
    • Does the Cogstate CCAT prevent an Athlete from sustaining a concussion?
    • Is the Cogstate CCAT a neuropsychological test?
    • Why measure thinking to help manage concussion?
    • How does the Cogstate CCAT measure thinking after a head injury?
    • What types of thinking does the Cogstate CCAT Tool measure?
    • Do the test results indicate an Athlete's intelligence?
    • Can the Cogstate CCAT diagnose brain or thinking problems in people?
  • About: Making a purchase, Test Credits and Vouchers
    • What is Easy Link and how does it work?
    • What is your customer satisfaction policy?
    • How much does each Baseline test cost?
    • How much does each After Injury test cost?
    • What is a test credit?
    • What is a voucher?
    • How do I create a voucher?
    • How do I distribute a voucher?
    • How do I accept a Voucher?
    • What happens when the Athlete accepts a Voucher?
    • Should an Athlete accept vouchers from individuals or organizations he/she doesn't know?
    • If an Athlete has test credits available and a friend or team member does not, can that person take a test under the Athlete's account?
    • Do test credits expire?
    • Can I convert a Baseline test credit to an After Injury test credit?
  • About: Baseline and After Injury Tests
    • What is a Baseline test?
    • What is an After Injury test?
    • Is there any difference between the Baseline and After Injury tests?
    • What is an acceptable Baseline?
    • How do I know if my Baseline is acceptable?
    • How many times do you need to take the test to get an acceptable Baseline?
    • Does experience taking the test lead to better performance?
    • How will learning disabilities affect performance on the Axon Spots CCAT?
  • About: Taking the Test
    • Can I use the Cogstate CCAT if I am deaf or hearing-impaired?
    • How many times should I take a Practice test?
    • What are the Cogstate CCAT tasks measuring?
    • When testing, how many Athletes can I supervise at one time?
    • Where did the Practice test go?
    • Do I need special conditions in which to take the test?
    • Do I need special computer equipment to take the test?
    • Can I take the Cogstate test on an Apple computer?
    • Will taking several Practice tests enable an Athlete to perform better on a Baseline or an After Injury test?
    • When completing a test, can I take a break between or during any of the four tasks?
    • Is it best to take the Baseline test before practice or a game so I’m in my ’’play sports’’ mode of thinking?
    • Who should supervise the test – does it need an expert?
    • Who is considered a responsible adult for test supervision purposes?
    • What if I am not familiar with playing cards?
    • Can you do the test if you are color blind?
    • How often do I need to take a Baseline test for concussion management?
    • Can I use the Cogstate CCAT if I have been injured but have not taken a Baseline test?
    • What is a dominant hand?
    • Does it matter which finger I use while pressing the “Yes/No” buttons during the test?
    • What if I've had an injury to my hand/finger when I want to take the Baseline test?
    • What if I’ve had an injury to my hand/finger when I want to take the After Injury test?
    • Can I use the mouse to make my responses during the test?
    • How does an Athlete know when it's time to take an After Injury test?
  • About: Test Results
    • What is the difference between a Simplified and an Advanced report? (Test Results)
    • Can I give other staff members the ability to view the test results of Athletes that I treat?
    • What is a Certificate of Completion?
    • What does “acceptable” mean for a test result?
    • How will this test show that I am ready to return to play or go back to my classes?
    • How will an Athlete know when it is safe to return to play?
    • Does Cogstate archive all test results – the invalid and the acceptable?
    • How will I know if my performance on an After Injury test has changed from my Baseline test results?
    • While color blindness doesn’t matter when I take the test, does it matter when I review my results?
  • About: Privacy
    • What is a Fair Use agreement?
    • If an Athlete takes a test, can other people be linked to view the Athlete’s test results?
    • What does Cogstate do with the information it collects?
    • Who has access to the Athlete's test results?
    • How long does Cogstate archive test results?
    • Should an Athlete accept vouchers from individuals or organizations he/she doesn't know?
    • Is it possible to keep test results private?
    • Does Cogstate share test results with insurance companies?
  • About: My Account/Account Profile
    • Why do I need a user ID?
    • As a Parent, when do I release a dependent Athlete?
    • As a Parent, can I merge my current Athlete accounts into a "family" account?
    • Why does a Parent or Guardian need an account?
    • Why or when should a dependent Athlete have a password?
    • When I release a dependent Athlete, will I still be able to see their test results?
    • Should my younger Athlete have an account of their own, or should I put them as a dependent Athlete under my own account? What's the difference?
    • What if I use both hands equally (how do I answer my profile question)?
    • Who manages the Cogstate account – School, Doctor, Athlete or Parent?
    • If an Athlete has a Baseline test on file at school and was told it was good for two years, does the Athlete need to complete another Baseline with Cogstate?

Contact Us

Haven't found the answer to your question? Please feel free to utilize the information below to contact us:

Phone
877-399-2966 (US and Canada)
01-800-681-9273 (Mexico)
Email
customerservice@axonsports.com
Live Chat
Address
2100 Stewart Avenue
Suite 201
Wausau, WI 54401





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