On average, it takes an Athlete 12 to 15 minutes to register and complete a Baseline test. Subsequent tests take only eight to 10 minutes. Results are ready immediately. The test can be taken at home, school or at a medical facility. Customer Service is available via phone, email, or live chat. Test results can easily be shared with Doctors, Coaches, and Athletic Trainers via email, print, or a Share My Results feature.